Discount Tire is America’s largest independent tire dealer. In 2008, their IT shop initiated a Lean-Agile Transformation using an earlier variant of the framework. Here are some of the benefits they have achieved, as reported by Chris Chapman, Director of Product Development.
- Productivity has increased by at least 20-25%
- Time to market and level of quality has increased dramatically
- Nearly zero defects after each store system release
- “No additional headcount, and we’re taking on more than we ever have.”