KPIs and OKRs in SAFe – A new and more complete story
While it was a bit behind the scenes in SAFe 5.0, (you had to click to see it!) we added the Objective and Key Result (OKR) technique to Strategic Themes as a way to add some more specificity to the connection between enterprise strategy and portfolio vision. I’m a fan of OKRs because “the more alignment you have the more autonomy you can grant” (Stephen Bungay).
But up to now, our treatment of the related Key Performance Indicators (KPIs) big picture object, which anchors the Value Stream to its business mission, was pretty light. While they’ve always been there as a way to close the loop from Lean budgeting through Lean portfolio governance, we’ve never opined on where they come from or how to define them. (To steal and hack a phrase I heard from Luke “Mommy, where do KPIs come from?’). Better addressing KPIs was on the backlog for SAFe Version 5, but we scope-managed it out to make sure we hit the committed 5.0 release date.
No worries, while we don’t change the Big Picture very often, we do practice continuous delivery of new value behind the BP. To that end we’ve developed a new KPI article and vetted it internally; it is now live here: Key Performance Indicators.
As always, comments are welcome.
Stay SAFe (never been truer than now!),
—Dean and the Framework team