“The great thing about fact-based decisions is that they overrule the hierarchy.” — Jeff Bezos Metrics Business Agility sets new performance standards for organizations, requiring fast, effective response to emerging business opportunities. However, to improve speed and agility, leaders, teams, and business stakeholders need a way to reliably measure the current state and identify what they can do to improve. Therefore, the choice of what and how to measure is a critical enabler of continuously … Continue reading Metrics